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Important Information - Novel Coronavirus 2019

Hobson Healthcare has been continually developing its Novel Coronavirus (COVID-19) preparedness and is now enforcing an action plan aimed at protecting the community in line with Victorian and Australian Government advisements.

At Hobson Healthcare we value the health, safety and welfare of everyone that we touch. With the COVID-19 virus now in our community we have developed a small committee that is utilising the wealth of information and advice available to develop policies and processes that will minimise the risk of our staff, patients, visitors, Visiting Medical Officers (VMO) and contractors contracting the virus and allowing it to spread.

We are focused on protecting patients and staff. To minimise the risk of COVID-19 entering our hospital we have introduced the following control measures, being enforced as at Thursday 19 March, 2020:

Control Measures

  • Body Temperature Screening. Everyone attending the hospital must have their body temperature screened every time that they enter the Day Surgery/Endoscopy Centre in order to be granted access. The body temperature screening is quick, non-invasive (no need to be touched at all) and a very useful way of identifying anyone that has a fever. Please be kind and supportive of the staff who have been requested to undertake these roles.
  • Screening Questions. Everyone entering the Centre will be asked the following questions:

    - Have you returned from overseas (any country) within the last 14 days?
    - Have you been in close contact with a person with confirmed COVID-19 during the 14 days prior to visiting this facility?
    - Do you have a fever or respiratory illness like symptoms? (cough, shortness of breath, fatigue, rapid breathing, a sore throat, or a runny nose, with or without fever).

    If you answer YES to any of these questions, please DO NOT come to the Centre as you will not be granted access. Please be aware this is an evolving situation and we will continue to monitor and update as time passes.

    We appreciate your assistance and understanding with this matter.
  • Infection control and hand hygiene will be enforced and promoted throughout our Centres.
  • Visitors. Only one accompanying adult / carer is permitted to enter the facility. It is recommended that the patient be dropped off at the entrance and that only one adult / carer is to enter the facility for pick up.

Please be aware this is an evolving situation and we will continue to monitor and update as time passes.

While Coronavirus is of concern, it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness—not coronavirus.

For the latest advice, information and resources, go to